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Backup and Restore

If you configure backups for on-prem, the system backs up all data. You can restore the backup data to the same on-prem deployment.

On-prem does not store old backup files. When you restore a backup, the file overwrites your data.

The system schedules backups to run at 3:00 AM local time. The interface is not accessible while the system performs a backup, and the interface may remain inaccessible or behave abnormally for up to 20 minutes after the backup finishes. The time required to perform the backup depends on disk usage, and the first backup requires more time to complete than subsequent backups.

Note: If a scan is scheduled to start during the backup window, delays the scan until after the backup window. If a scan is already running, continues running the scan through the backup window but scan results may be delayed.

The backup status Code backup finished, status 0 indicates that the backup succeeded without errors. If the backup status is a non-zero number, retry the backup before contacting Support for further assistance.

For more information, see Configure Backups, Perform a Manual Backup, and Restore a Backup.

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