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Troubleshooting

Scan Result Missing

If you’ve successfully created a new repository and pushed a container image, you may want to view the Scan Result, either for the Container Image (by Tag) itself, or for one or more of the layers comprising the Container Image. To do so, simply click on the Scan Results tab in the left navigation bar, and then choose By Container Image or By Layer, to begin uncovering the risks in the container images.

If you are having trouble finding the report you're looking for, try sorting by date/timestamp, to see the most recent reports made available to you.

If you’re still not finding the report you're looking for, it could be because program analysis of (potentially) large container images (and layers) can take time. Tenable.io Container Security is (by far) the fastest of all container image scanning services, but it’s still possible you're looking for the report faster than it is being made available. On average, Tenable.io Container Security analyzes new container images in approximately 30 seconds - so if a few minutes have already passed, try double checking to ensure that the image itself was pushed correctly by checking the Repositories page, and refreshing the Scan Results page. If you're still having trouble, reach out to support@tenable.com as we would love to help resolve the issue.

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