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Reset a Locked Account
Depending on your operating system, use the following command:
# rm /opt/industrial-security/var/inodustrial-security/users/<locked account name>/hash.lockedout
del C:\ProgramData\Tenable\Industrial Security\industrial-security\users\<locked_account_name>\hash.lockedout
Tip: Alternatively, a user with administrative privileges can navigate to this directory and manually delete the hash.lockedout file.
- After deleting the hash.lockedout file, if needed, a user with administrative privileges can follow the steps under Modify a User Account to reset the user's password.