Assets Settings

Use the settings options to maximize control and troubleshoot.

To access the Asset Settings:

  1. Log in to ServiceNow.
  2. In the left-hand menu, click Tenable Connector.

  3. In the sub-menu, click Connectors.

    The Tenable Connectors page appears.

  4. Click the Tenable connector you want to use: Tenable.io, Tenable Security Center, or Tenable.ot.

    The Tenable Connector page appears.

  5. In the Asset Settings section, you can view/edit:

    Name Purpose Default Value
    CMDB Logging Level

    Used to set Logging Level for asset files.

    Note: Change this value to Debug when troubleshooting.
    		 Errors Only (Recommended)
    CMDB Max Cumulative Log Entries Used to set the max entries allowed per system log. 200
    CMDB Max Cumulative Log Size

    Used to set the max string length allowed per system log.

    		 20000
    CMDB Asset Chunk Size

    Used to set the limit of imported assets per Job Chunk.

    Note: If your import is failing due to a size limit error, reduce this number by 100 and retest. Repeat until you do not experience any size limit errors.
    		 Tenable.io: 1500 Tenable.sc: 1500 Tenable.ot: 500
    CMDB Asset Import Thread Limit Used to set the limit of asset Job Chunks that can be importing at the same time. 4
    CMDB Outbound Map Used to determine Tenable.io Push Asset field map. Default Outbound Map
    CMDB Push Asset Record Limit

    Used to set the limit of exported Push Assets per Job Chunk.

    Note: If your import is failing due to a size limit error, reduce this number by 1000 and retest. Repeat until you do not experience any size limit errors.
    		 Tenable.io: 10000 Tenable.sc: 10000

  6. In the left-hand menu, you can configure the following settings:

    • Advanced

      • Default Outbound Map: Defines the field map when using the Tenable Vulnerability Management Push Asset scheduled export job to send ServiceNow CI data to Tenable Vulnerability Management.