ITSM Integration Configuration

Note:Tenable does not support Domain Separation because it requires data management at the individual domain level of a multi-level domain. Domain Separation is a specialty product for ServiceNow and the Tenable app suite features a single un-layered domain for the average enterprise implementation.

This document describes how to configure Tenable for ITSM for the following Tenable platforms:

Note: The ITSM app only pulls in Critical and High vulnerabilities. If you require more flexibility/customization, you can upgrade to the free Tenable for Vulnerability Response application.

Note: The ServiceNow configuration only supports versions 5.7 and later.