ITSM Optional Configuration

Note:Tenable does not support Domain Separation because it requires data management at the individual domain level of a multi-level domain. Domain Separation is a specialty product for ServiceNow and the Tenable app suite features a single un-layered domain for the average enterprise implementation.

Create an Incident from a Record

  1. Navigate to Tenable for ITSM > Vulnerabilities.
  2. Click on the vulnerability for which you wish to create an incident.
  3. Click Create Incident.