Tenable for ITSM for ServiceNow

Tenable Vulnerability Management offers monitoring and vulnerability management that protects critical applications, devices, and infrastructures. The Tenable for ITSM application is purpose built for ServiceNow's Vulnerability Response offering, allowing you to import your Tenable Vulnerability Management vulnerability data and manage it within ServiceNow.

Application Menu

  • Tenable for ITSM: Primary Role Required: x_tsirm_tio_itsm.user
Title Required Role
Documentation x_tsirm_tio_itsm.user
Contact Support x_tsirm_tio_itsm.user
Plugins x_tsirm_tio_itsm.user
Vulnerabilities x_tsirm_tio_itsm.user
Incidents x_tsirm_tio_itsm.user
Configuration x_tsirm_tio_itsm.user
General Settings x_tsirm_tio_itsm.admin
Connectors x_tsirm_tio_itsm.admin
Scheduled Imports x_tsirm_tio_itsm.user
Incident Rules x_tsirm_tio_itsm.admin
Diagnostics x_tsirm_tio_itsm.admin
Queued Actions x_tsirm_tio_itsm.admin
Documentation x_tsirm_tio_itsm.user
Contact Support x_tsirm_tio_itsm.user
Plugins x_tsirm_tio_itsm.user
Vulnerabilities x_tsirm_tio_itsm.user
Incidents x_tsirm_tio_itsm.user

Primary Roles

  • x_tsirm_tio_itsm.admin: An administrative user of the application.
  • x_tsirm_tio_itsm.user: A basic user of the application.

Business Rules

  • Cali Job State: Calculates the job state based on happenings with chunks.
  • On Job State: Change Inbound job total records and percent complete, when the state of the job changes.
  • Create Settings if None Exist: Automatically creates a general settings record with default values if one doesn’t exist.