General Settings

Use the settings options to maximize control and troubleshoot.

To access the General Settings:

  1. Log in to ServiceNow.
  2. In the left-hand menu, click Tenable Connector.
  3. In the sub-menu, click Connectors.

    The Tenable Connectors page appears.

  4. Click the Tenable connector you want to use:,, or Tenable.ot.

    The Tenable Connector page appears.

  5. In the General Settings section, you can view/edit:

    • Max ECC Wait Time (sec)
    • Request Timeout (sec)
    • Max Attachment Records
    • Default Chunk Size
    • Connector Logging Level