General Settings

Use the settings options to maximize control and troubleshoot.

To access the General Settings:

1. Log in to ServiceNow.
2. In the left-hand menu, click Tenable Connector.

3. In the sub-menu, click Connectors.

   The Tenable Connectors page appears.

4. Click the Tenable connector you want to use: Tenable.io, Tenable.sc, or Tenable.ot.

   The Tenable Connector page appears.

5. In the General Settings section, you can view/edit:

   • Max ECC Wait Time (sec)
   • Request Timeout (sec)
   • Max Attachment Records
   • Default Chunk Size
   • Connector Logging Level