General Settings

Use the settings options to maximize control and troubleshoot.

To access the General Settings:

  1. Log in to ServiceNow.
  2. In the left-hand menu, click Tenable Connector.
  3. In the sub-menu, click Connectors.

    The Tenable Connectors page appears.

  4. Click the Tenable connector you want to use: Tenable.io, Tenable Security Center, or Tenable.ot.

    The Tenable Connector page appears.

  5. In the General Settings section, you can view/edit:

    Name Purpose Default value
    Connector Logging Level

    Used to set Logging Level for Connector files.

    Note: Change this value to Debug when troubleshooting
    Errors Only (Recommended)