Create the Connector

Last Updated: October 26, 2026

You can create several required and optional connections for Tenable products.

Required User Role: Administrator

Connector Configuration Options Matrix

Tenable Product Module Job Type
Tenable One OT Exposure (ICP) Asset

Pull Assets
Tenable Security Center Asset

Pull Assets
Push Assets
ITSM

Pull Vulnerabilities
SGC for Tenable

Pull Queries
Tenable One Vulnerability Management Asset

Pull Assets
Push Assets
ITSM

Pull Vulnerabilities

To create the connector:

  1. Log in to your ServiceNow instance.

  2. Navigate to Tenable Connector for Assets > Connectors.

    The Tenable Connector appears.

  3. Click New.

    A New User form appears:

  4. In the Name field, type the name of the connector.

  5. From the Tenable Product drop-down box, select Tenable Vulnerability Management, Tenable Security Center, or Tenable OT Security (ICP).

  6. Choose the Service Graph Connection for the selected Tenable Product.

  7. Continue to the Optional Connections, or click Submit.

  1. Navigate to Tenable Connector for Assets > Add Multiple Instances.

  2. Check the Mark as Complete checkbox.

  3. (Optional) In the Scheduled Job Run As box, type the username of the user with which you want to import data.

    Note: (Mandatory) If Domain Separation is activated for the instance and only users within the domain with x_tsirm_tio_now.domain_separation_admin is available in the user lookup and Optional for non-domain separated instances.

  4. (Optional) Choose a Logging Level from the dropdown: Debug, Information, Warning, Errors only, or None. (Error Level is recommended)

    Note:Tenable recommends to use the Errors Only level.

  5. (Optional) In the Asset Settings tab:

    Name Description Default Value
    Pull Asset Chunk Size

    The number of records that are pulled per page. Used for the Pull Assets job type.

    		 1500
    Push Asset Record Limit

    The total records that are pushed on the platform at once. Used for the Push Assets job type.

    		 10000

  6. (Optional) In the ITSM Settings tab:

    Name Description Default Value
    TSC Vulnerability Chunk Size:

    The number of vulnerabilities that will be pulled per page. Used for TSC Pull Vulnerabilities job type.

    		 1500
    TVM Vulnerability Asset Chunk Size

    The number of assets for which all of their vulnerabilities will be pulled. Used for TVM Pull Vulnerabilities job type.

    		 50

    Note: Tenable recommends not to change the default value of this field. Increasing the value also increases the amount of data pulled at once. This may create an issue while reading that data.

  7. Click Submit.

Next steps: