Get Started with Tenable for ServiceNow

Use the following getting started sequence to configure your Tenable for ServiceNow integration.

Note: It is important to configure ServiceNow 2.6.x in the following order. You must install and configure connectors before any other application. If the connectors are not properly installed, those errors will impact all subsequent application installations and configurations.

Tip: Tenable recommends using the tabbed view in ServiceNow to easily navigate the Tenable applications. To use this setting, go to Settings > Forms. Enable the Tabbed forms toggle.

  1. Install the Tenable applications you want to use in ServiceNow.

    Note: Tenable Connector and Tenable Assets are required.

  2. Configure the Tenable Connector.
  3. Configure the Tenable for Assets application. You can schedule imports in this step.

    Note: It is important to accurately configure the Tenable for Asset application. If this is not set up correctly, the integration does not work properly.

  4. (Optional) Configure the Tenable for VR application. You can schedule imports in this step.

  5. (Optional) Configure the Tenable for ITSM application. You can schedule imports in this step.
  6. Configure advanced options.