Get Started with Tenable for ServiceNow

Use the following getting started sequence to configure your Tenable for ServiceNow integration.

Note: It is important to configure ServiceNow 2.6.x in the order listed below. Connectors must be installed and configured before any other application. If the connectors are not properly installed, those errors will impact all subsequent application installations and configurations.

Tip: We recommend using the tabbed view in ServiceNow to easily navigate the Tenable applications. To use this setting, go to Settings > Forms. Toggle the Tabbed forms option to on.

  1. Install the Tenable applications you want to use in ServiceNow.

    Note: Tenable Connector and Tenable Assets are required.

  2. Configure the Tenable Connector.
  3. Configure the Tenable for Assets application. You will schedule imports in this step.

    Note: It is important to accurately configure the Tenable for Asset application. If this is not set up correctly, the integration will not work properly.

  4. (Optional) Configure the Tenable for VR application. You will schedule imports in this step.

  5. (Optional) Configure the Tenable for ITSM application. You will schedule imports in this step.
  6. Configure advanced options.