Getting Started with Tenable Patch Management Express

Tenable Patch Management Express automates even the most complex enterprise patching processes, allowing IT and security teams to precisely mirror their patching strategies and tailor processes for specific device groups. Tenable Patch Management Express is powered by Tenable. Tenable is committed to providing the best tools for our customers to achieve their security outcomes. Tenable Patch Management Express provides users with the option to set up and use a multi-tenant environment. Tenant environments allow maintenance of separate data for all customers on a single administrative console.

Prerequisites

Before using any Tenable Patch Management Express, you must set up your Tenable Patch Management Express environment. See the Tenable Patch Management Express Platform Site Planning Guide for details. For more information on the supported operating systems, see Supported Operating Systems, Software, Drivers, and BIOS.

The Tenable Patch Management Server and Tenable Patch Management Client software installations support all Tenable Patch Management Express products. After you add license keys for your licensed products, you are ready to access the power of Tenable Patch Management Express in your environment.

Supported Browsers

Tenable Patch Management Express supports the following browsers:

  • Google Chrome

  • Microsoft Edge

  • Mozilla Firefox*

  • Safari

Note: Do not use Microsoft Internet Explorer.

Logs for Server

Access Server logs by navigating to OS-AP-GearIcon.png> Logs in the Admin Portal, or by navigating to the following location:

<path>\Tenable\Adaptiva Server\Logs

Note: Tenable Patch Management Express SaaS tenant logs can only be accessed by navigating to OS-AP-GearIcon.png> Logs in the Admin Portal.

The following options are available on the Logs page:

  • Download All Server Logs: Downloads all Server logs, including component and workflow logs.

  • Download Server Error Logs: Downloads Adaptiva Server error logs.

  • Clear Web Logs: Clears all Admin Portal runtime information and errors recorded by the browser session.

  • Download Web Logs: Downloads all Admin Portal runtime information and errors recorded by the browser session.

Customer Support

When you need information beyond what this documentation or our Knowledge Base provides, enter a support ticket and request help from Adaptiva Customer Support (support account required).

Tenable Patch Management ExpressAdmin Portal

uses the Admin Portal for configuration and management.

Use the Admin Portal to set up your environment, create policies, add administrators, and more. Global settings include groups, security, and administrators.

Log in to the Admin Portal

During the Tenable Patch Management Express installation, the administrator creates a SuperAdmin account using either a native Tenable login, OIDC-enabled account, SAML-enabled account, or a Windows Active Directory account (recommended).

Note: You can create an OIDC-enabled or SAML-enabled account after server activation and component configuration.

  1. Enter the Fully Qualified Domain Name (FQDN) for the Adaptiva Server followed by the port (optional) into the browser address bar:

    https://<FQDN>:[port]

    If necessary, confirm the port details with the administrator who defined the port during the software installation. If the server is already using port 80, for example, the website may use port 9678.

  2. Press Enter. The Admin Portal login dialog opens.

    OSP-Tenable-LoginAdminPortal.png

  3. Log in using one of the following methods:

    • Enter a native Login ID (email address) and password, and then select Log in.

    • Select Login with Active Directory (recommended).

    • Select Login with <OIDC Entry>. OIDC-enabled accounts can be configured after server activation and component configuration.

    • Select Login with <SAML Entry>. SAML-enabled accounts can be configured after server activation and component configuration.

      Note: If you are using Mozilla Firefox, refer to the Resolve the Mozilla Firefox Active Directory Login Issue KB article.

    After successfully logging in, the Home page appears.

Licensing Products

Tenable Patch Management Express requires a license for each active client. The license key contains the licensed company name and client count. The Adaptiva Server periodically counts all active, healthy, reporting clients as licensed clients.

You may enter the license key when installing the Server, or enter the license key using the Admin Portal after completing the installation. If you are starting the Admin Portal for the first time or your key has expired, select Manage Licenses to add or replace the license.

Add a License Key

If you entered your license key during installation, you do not need to reenter it.

  1. Select Manage Licenses at the upper-right of the Admin Portal dashboard.

  2. Select Add Key, and enter your license key.

    OS-AP-EnterLicenseKey.png

  3. Select OK to return to the Product Licensing workspace.

  4. Wait for the licensing process to complete. For any user-generated changes, Tenable Patch Management Express sends a status update when it has enabled the installed solution.

Target Collections for the Licensed Product

After entering a license key, select a Target Collection for the licensed product.

  1. Select the Tenable Patch Management Express product name in the Product Licensing list.

  2. Select + Browse under Target Collections.

    This opens the Select Group dialog.

  3. Select one or more Groups from the All Groups table.

  4. Select OK on the lower-left corner to return to the Product Licensing workspace.

Dashboard

Use the Patch Dashboard, available from the Admin Portal, to manage your patching strategies, review patching status, and more.

Access the Dashboard

Open the dashboard from the Admin Portal using one of the following methods:

  • Select Tenable Patch Management Express near the top of the page.

  • Select Go to Tenable Patch Management Express under Licensed Products.