SaaS Network Configuration

Early Access Be advised that Tenable Patch Management SaaS is in its Early Access phase. Interested customers should contact their Tenable representative or Tenable Customer Support to inquire about participation.

To connect to the TPM Cloud environment, all managed clients require outbound access over HTTPS (TCP port 443). The destination IP addresses are dynamic, so you must use the following process to configure your firewall. Outbound restrictions are unlikely for most client environments, but may be restricted on devices in data centers or other restrictive environments.

Configuration:

  1. Identify your unique tenant hostname (e.g., your-tenant-name.console.adaptiva.cloud).

  2. Use the nslookup command to find the current IP addresses for your hostname.

    Copy 
    nslookup <your-tenant-name>.console.adaptiva.cloud

  3. In your firewall, create an outbound rule allowing TCP port 443 traffic to all IP addresses returned by the lookup.

Example:

If you run nslookup testlab-customersuccess.console.adaptiva.cloud and get the following IPs:

  • 209.50.243.211

  • 108.59.7.51

  • 209.50.243.210

Your firewall must allow outbound connections to all three of those IP addresses on TCP port 443.

Note: IP addresses will change. If your firewall supports it, create the rule using your FQDN (e.g., testlab-customersuccess.console.adaptiva.cloud) instead of IP addresses.