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General Settings

Settings can be changed for more control and troubleshooting.

Here you can view/edit:

  • Schedule Import Run as
  • Max job log age (days)
  • Max job wait time (days)
  • Advanced Settings
    • New record sync frequency (min)
    • Record update sync frequency (min)
    • Ignore CI Class CSV

      Use this option to indicate which CI table names ServiceNow should ignore during CI matching.

      To indicate multiple table names, use a comma separated list.

      Note: You cannot include spaces or new line characters in this string.

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