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Prerequisite Tasks for Integration with Salesforce

Before completing the procedures to integrate LCE with Salesforce, you must perform the following tasks in Salesforce:

  1. Create a connected app.

    • Give the app read permission for the LoginHistory and User objects.
    • Save the Consumer Secret and Consumer Key.
  2. Relax IP restrictions.

    Note: This task is only necessary if you are unable to view Salesforce events in

  3. Configure a Web Query Client policy to query the Salesforce REST API.

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