Download Linked Agent Logs
You can store a maximum of five log files from each agent in
To download logs from a linked agent:
In the top navigation bar, click Scans.
The My Scans page appears.
In the left navigation bar, click Agents.
The Agents page appears.
In the agents table, click the agent for which you want to download logs.
The Agents page for that agent appears.
- Click the Logs tab.
In the upper-right corner, click Request Logs.
Note: If you have reached the maximum of five log files, the Request Logs button is disabled. Remove an existing log before downloading a new one.
The manager requests the logs from the agent the next time it checks in, which may take several minutes. You can view the status of the request in the user interface until the download is complete.
To download the log file, click the file name.
Your system downloads the log file.
To remove an existing log:
- In the row of the log you want to remove, click the button.
To cancel a pending or failed log download:
- In the row of the pending or failed log download that you want to cancel, click the button.