Phase 5: Workflow and Integration Enablement

Workflow and integration enablement is the fifth phase of your Tenable One adoption. This phase focuses on embedding Tenable One into your existing operational workflows to automate response and collaboration.

Expected Outcomes

During this phase, you connect Tenable One to your broader security and IT ecosystem. The expected outcomes include:

• Ticketing integrations (for example, ServiceNow or Jira) are operational and mapping fields correctly.

• Ownership and workflows for exposure signals are configured.

• Any additional integrations (for example, Splunk or other SIEMs) are active and functioning. For more information, see Tenable Technology Partners.

Why This Is Important

Integrating Tenable One with your existing tools, such as ticketing systems and SIEMs, is key to operationalizing exposure management. This phase ensures that prioritized findings are automatically routed to the correct teams for remediation, reducing manual effort and mean time to remediate (MTTR).

Verification

You can verify the success of this phase by confirming the following:

• Exposures assigned through a workflow automatically appear in the appropriate ticketing queue. For more information, see ServiceNow Integration Guide (PDF) or Jira Cloud Integration Guide (PDF).

• Ticket closure in your external system syncs back to Tenable One, updating the exposure status.

What to do next:

Proceed to Phase 6: Validation and Tuning.