Alert Actions

Tenable Security Center automatically performs alert actions when an alert triggers. You can configure the following types of alert actions:

Assign Ticket
Email
Generate Syslog
Launch Report
Notify Users

Tip: Use email alerts to interface with third-party ticketing systems by adding variables in the message option.

For more information, see Alerts.

Assign Ticket

When the alert triggers, Tenable Security Center creates a ticket and assigns the ticket to a user. For more information, see Tickets.

Option	Description	Default
Name	(Required) The name of the ticket.	Ticket opened by alert
Description	A description for the ticket.	--
Assignee	(Required) The user who receives the ticket.	--

When the alert triggers, Tenable Security Center sends an email.

Option	Description	Default
Email
Subject	The alert email subject line.	Email Alert
Message	The body of the email message. You can include the following variables to customize the email: Alert ID — Designated with the variable: %alertID%, this specifies the unique identification number assigned to the alert by Tenable Security Center Director. Alert name — Designated with the variable: %alertName%, this specifies the name assigned to the alert (for example, “Test email alert”). Trigger Name — Designated with the variable: %triggerName%, this specifies if the trigger is IP address count, Vulnerability count, or Port count. Trigger Operator — Designated with the variable: %triggerOperator%, this specifies the operator used for the count: >=, =, >= or != Trigger value — Designated with the variable: %triggerValue%, this specifies the specific threshold value set that triggers the alert. Calculated value — Designated with the variable: %calculatedValue%, this specifies the actual value that triggered the alert. Alert Name — Designated with the variable: %alertName%, this specifies the name given to the alert within Tenable Security Center Director. Alert owner — Designated with the variable: %owner%, this specifies the user that created the alert. Tenable Security Center URL — Designated with the variable: %url%, this specifies the URL that you use to access Tenable Security Center Director. This is useful where the URL that users use to access Tenable Security Center Director differs from the URL known by Tenable Security Center Director. The following sample email alert contains some of these keywords embedded into an HTML email: Alert <strong>%alertName%</strong> (id #%alertID%) has triggered. <strong>Alert Definition:</strong> %triggerName% %triggerOperator% %triggerValue% <strong>Calculated Value:</strong> %calculatedValue% Please visit your Tenable Security Center Director (<a href="%url%">%url%</a>) for more information. This e-mail was automatically generated by Tenable Security Center Director as a result of alert <strong>%alertName%</strong> owned by <strong>%owner%</strong>. If you do not wish to receive this email, contact the alert owner.	(see description)
Include Results	When enabled, Tenable Security Center includes the query results that triggered the alert (maximum of 500).	Disabled
Recipients
Users	The users who receive the alert email. Tip: If you delete a user who receives alert emails, the action option for the alert turns red and Tenable Security Center displays a notification to the new alert owner with the new alert status. To resolve this, update the list of users in the alert email.	--
Email Addresses	Specifies additional email addresses to include in the alert email. For multiple recipients, add one email address per line or use a comma-separated list.	--

Generate Syslog

When the alert triggers, Tenable Security Center sends a custom message to a syslog server.

Option	Description	Default
Host	(Required) The host that receives the syslog alert.	--
Port	The UDP port used by the remote syslog server.	514
Severity	The severity level of the syslog messages (Critical, Notice, or Warning).	Critical
Message	(Required) The message Tenable Security Center sends with the syslog alert.	--

Launch Report

When the alert triggers, Tenable Security Center generates a report from an existing report template. For more information, see Reports.

Option	Description	Default
Report Template	(Required) The report template Tenable Security Center uses to generate a report based on the triggered alert data.	--

Notify Users

When the alert triggers, Tenable Security Center displays a notification to the specified users.

Option	Description	Default
Message	(Required) The notification message Tenable Security Center sends when the alert triggers.	--
Users	(Required) The users who receive the notification message.	--