Troubleshooting

Sensor Proxy Recovery

Scenario:

There was a problem with your Sensor Proxy and you need to install a new Sensor Proxy to allow your sensors to continue communicating with Tenable Vulnerability Management or Tenable Security Center.

Solution:

Sensors that were linked via Sensor Proxy can continue communicating with Tenable Vulnerability Management or Tenable Security Center if:

• the sensors can reach the new Sensor Proxy on the same hostname or IP address as the original Sensor Proxy.
• the new Sensor Proxy is using the same certificates as the original Sensor Proxy.

Do the following:

1. Install the new Sensor Proxy on the same hostname or IP address.
2. Copy the server certificate files that you previously backed up from your initial installation of Sensor Proxy to the same location in the new Sensor Proxy.
3. Start Sensor Proxy.