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Additional Settings

Settings can be changed for more control and troubleshooting.

  1. In ServiceNow, navigate to Tenable.io for Assets > Configuration > General Settings.

    Here you can view/edit:

    • Max job log age (days)
    • Max job wait time (days)
    • New record sync frequency (minutes)
  2. In the Application menu, administrators can access modules for administering the application:
    • API Data Mappings
      • Default Transform Map: Defines how fields are mapped as records are brought back into update ServiceNow records.
      • Default Import Set Table: Temporary table into which data is brought before it is transformed to create/update ServiceNow records.
      • Default Outbound Map: Maps definitions of how ServiceNow fields map to Tenable.io fields for when outbound syncing occurs
      • CI Matching Rules: Rules for matching assets with configuration items as they come into ServiceNow.
      • CI Creating Rules: Rules for creating configuration items from Tenable.io assets as they come into ServiceNow.

    • Diagnostics
      • Tenable.io Jobs: Jobs and their statuses.

      • Queued Actions.

Create a Matching Rule

See the Assets Optional Configuration section.

Create a Create Rule

See the Assets Optional Configuration section.

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