FAQ

When are Tenable Core offline update ISOs released?

Tenable Core releases offline updates throughout the year on a quarterly basis, within three weeks after the end of a quarter.

Can I skip offline updates?

Tenable recommends that you apply updates in order. Tenable does not test, or support, skipping updates. If you have an old version of Tenable Core, it is best to back up the data and restore it on a newer version of Tenable Core.

Does Tenable provide old Tenable Core ISOs?

The downloads page has the current ISO and images from the last four quarters. Tenable does not provide any ISOs older than what is available on the downloads page. If you are looking for an older ISO to downgrade one of the products, you can follow the Tenable Core documentation.

How can I find out what updates are in an offline Tenable Core ISO?

The release notes for offline ISOs have a section for package updates that are present in the ISO.

How long does it take for a Tenable software update to be available in Tenable Core?

Tenable Core holds a new version of Tenable Nessus until the general availability (GA) date in Tenable Vulnerability Management. This is usually a week after the stand-alone Tenable Nessus GA. Releases for other products on Tenable Core usually occur within 24 hours of the GA date. To see which versions of the products are currently available on each operating system version of Tenable Core, see the Versions page.

How can I disable or reenable automatic updates?

Automatic update configuration is in Tenable Core documentation.

Can I use a local repository for software updates?

Tenable Core does not support this feature. Tenable encourages you to submit a feature request.

How long will Tenable Core support RHEL/CentOS 7?

Tenable Core bases off of CentOS 7 and support ends when RHEL 7 support officially ends.

Why is Tenable Security Center down every morning?

Tenable Core shuts down Tenable Security Center if you have automatic updates enabled while detecting an updated version. If the update fails for any reason, or stalls because a service is not stopping, Tenable Security Center remains down pending user intervention. Automatic backups can also shut down Tenable Security Center, and if a problem occurs, it may not properly restart.

Does Tenable support X software that I installed on my Tenable Core instance?

You can install any software you wish on Tenable Core instances. Tenable does not support the additional software, but fully supports Tenable Core and the installed product in that situation. Tenable reserves the right to require that you remove the additional software if it is impacting an issue you are having, and requesting support for.

Do any services need to be enabled to allow access to cockpit (https://ip.address:8000)?

No. Cockpit is enabled by default and services start automatically on boot. Any messages regarding cockpit on system boot can be disregarded.

How do I reset my administrator password in Tenable Core?

The process to reset your password is in this Tenable Community Knowledge Article.

How can I connect to port 8090 during the Tenable Core backup/restore process?

If you did not confirm access to port 8090, during the process Tenable Core provides a link to click which opens that connection-check URL in a new tab so you can accept the certificate for that port and have the restoration process try again. See Backup/Restore.