Delete a User Account

Required User Role: Administrator

Before you delete a user account, you must first disable the user account.

Caution: Once you delete a user account, the account cannot be recovered and the action cannot be reversed.

Caution: Web Application Scanning (WAS) does not support this feature. When a user is deleted and a notification is sent, WAS does not perform any migration for objects belonging to the deleted users. You may have to change the owner for these individual objects manually.

The following table describes what objects are migrated, retained, or permanently deleted upon user deletion:

Object Type	Deleted	Notes
Audit Files in Scans	Yes	Permanently deleted
Scan Schedules	No	Migrated to the new object owner Note: Migrated scan schedules may be disabled if they rely on other permanently deleted objects, such as Audit files, Target Groups, or Unmanaged Credentials.
Historical Scan Results	No	Migrated to the new object owner
Scan Templates	No	Migrated to the new object owner
Unmanaged Credentials in Scans	Yes	Permanently deleted
Custom Dashboards/Widgets	Yes	Permanently deleted
Managed Credentials	No	Retained (Created By value displays as null)
Tags	No	Retained (Created By value displays as null)
Recast/Accept Rules	No	Retained (Owner value displays as Unknown User)
Exclusions	No	Retained
System Target Groups	No	Retained
User Target Groups	No	Migrated to the new object owner
Saved Searches	Yes	Permanently deleted
Connectors	No	Retained
Sensors	No	Retained

To delete a user account in the new interface:

1. In the upper-left corner, click the button.

   The left navigation plane appears.

2. In the left navigation plane, click Settings.

   The Settings page appears.

3. Click the Access Control tile.

   The Access Control page appears. On this page, you can control user and group access to resources in your Tenable.io account.

4. In the users table, in the row for the user account you want to delete, click the button.

   A menu appears.

5. In the menu, click the button.

   Note: If a user is not disabled, then the button does not appear. Disable the user before deleting them.

   Note: You cannot delete the Default Administrator account. If you want to delete the Default Administrator account, you must contact Tenable Support.

   The user plane appears.

6. In the Select New Object Owner drop-down box, select the user to which you want to transfer any of the user's objects (e.g., scan results, user-defined scan templates).
7. Click Delete.

   A confirmation message appears.

8. Click Delete.

   Tenable.io deletes the user and transfers any user objects to the user you designated.