Delete a User Account

Required User Role: Administrator

Before you delete a user account, you must first disable the user account.

Caution: Once you delete a user account, the account cannot be recovered and the action cannot be reversed.

Caution: Tenable Web App Scanning does not support object migration. When you delete a Tenable Web App Scanning user, the application does not reassign objects belonging to the deleted users. Note that you cannot reassign a Tenable Web App Scanning scan to a new owner if its owner is deleted.

Caution: Before you delete a user account, reassign any associated Remediation projects. These will not be reassigned automatically.

The following table describes what objects are migrated, retained, or permanently deleted upon user deletion:

Object Type Deleted Notes
Audit Files in Scans Yes Permanently deleted
Scan Schedules No

Migrated to the new object owner

Note: Migrated scan schedules may be disabled if they rely on other permanently deleted objects, such as Audit files, Target Groups, or Unmanaged Credentials.

Historical Scan Results

No Migrated to the new object owner
Scan Templates No Migrated to the new object owner
Unmanaged Credentials in Scans Yes Permanently deleted
Custom Dashboards/Widgets Yes Permanently deleted
Managed Credentials No Retained (Created By value displays as null)
Tags No Retained (Created By value displays as null)
Recast/Accept Rules No Retained (Owner value displays as Unknown User)
Exclusions No Retained
System Target Groups No Retained
User Target Groups No Migrated to the new object owner
Saved Searches Yes Permanently deleted
Connectors No Retained
Sensors No Retained

To delete a user account:

  1. In the upper-left corner, click the Menu button.

    The left navigation plane appears.

  2. In the left navigation plane, click Settings.

    The Settings page appears.

  3. Click the Access Control tile.

    The Access Control page appears. On this page, you can control user and group access to resources in your Tenable Vulnerability Management account.

  4. In the users table, in the row for the user account you want to delete, click the button.

    A menu appears.

  5. In the menu, click the button.

    Note: If a user is not disabled, then the button does not appear. Disable the user before deleting them.

    Note: You cannot delete the Default Administrator account. If you want to delete the Default Administrator account, you must contact Tenable Support.

    The user plane appears.

  6. In the Select New Object Owner drop-down box, select the user to which you want to transfer any of the user's objects (e.g., scan results, user-defined scan templates).
  7. Click Delete.

    A confirmation message appears.

  8. Click Delete.

    Tenable Vulnerability Management deletes the user and transfers any user objects to the user you designated.