Delete a User Account

This topic has been modified to reflect updates to a corresponding feature in Tenable.io Key Enhancements. For more information, see Tenable.io Key Enhancements.

Required User Role: Administrator

Before you delete a user account, you must first disable the user account.

Caution: Once you delete a user account, the account cannot be recovered and the action cannot be reversed.

The following table describes what objects are migrated, retained, or permanently deleted upon user deletion:

Object Type Deleted Notes
Audit Files in Scans Yes Permanently deleted
Scan Schedules No

Migrated to the new object owner

Note: Migrated scan schedules my be disabled if they rely on other permanently deleted objects, such as Audit files, Target Groups, or Unmanaged Credentials.

Historical Scan Results

No Migrated to the new object owner
Scan Templates No Migrated to the new object owner
Unmanaged Credentials in Scans Yes Permanently deleted
Custom Dashboards/Widgets Yes Permanently deleted
Managed Credentials No Retained (Created By value displays as null)
Tags No Retained (Created By value displays as null)
Recast/Accept Rules No Retained (Owner value displays as Unknown User)
Exclusions No Retained
System Target Groups No Retained
User Target Groups Yes Permanently deleted
Saved Searches Yes Permanently deleted
Connectors No Retained
Sensors No Retained

To delete a user account in the new interface:

  1. In the upper-left corner, click the Menu button.

    The left navigation plane appears.

  2. In the left navigation plane, click Settings.

    The Settings page appears.

  3. Click the Access Control tile.

    The Access Control page appears. On this page, you can control user and group access to resources in your Tenable.io account.

  4. In the users table, in the row for the user account you want to delete, click the button.

    A menu appears.

  5. In the menu, click the button.

    Note: If a user is not disabled, then the button does not appear. Disable the user before deleting them.

    Note: You cannot delete the Default Administrator account. If you want to delete the Default Administrator account, you must contact Tenable Support.

    The user plane appears.

  6. In the Select New Object Owner drop-down box, select the user to which you want to transfer any of the user's objects (e.g., scan results, user-defined scan templates).
  7. Click Delete.

    A confirmation message appears.

  8. Click Delete.

    Tenable.io deletes the user and transfers any user objects to the user you designated.