TOC & Recently Viewed

Recently Viewed Topics

Create a MSSP Portal User

Required User Role: Administrator

A MSSP Portal user can manage customer accounts and access customer instances.

To create a user in the MSSP Portal:

  1. In the upper left corner, click the button.

    The left navigation plane appears.

  2. In the left navigation plane, click Users.

    The Users page appears.

  3. At the top left of the page, click the button.

    The Create User plane appears.

  4. (Optional) In the Full Name box, type the full name of the user.
  5. In the Username box, type a valid username. A valid username must be in the format, name@domain, where domain corresponds to a domain approved for your MSSP Portal instance.

    During initial setup, Tenable configures approved domains for your MSSP Portal instance. To add domains to your instance, contact Tenable Support.

  6. (Optional) In the Email box, type the email address of the user.
  7. In the Password box, type a password.

    Note: Passwords must be at least 8 characters long and contain at least three of the following:

    • An uppercase letter
    • A lowercase letter
    • A number
    • A special character
  8. In the Role drop-down box, select the role that you want to assign to the user.

    Tip: For more information on role permissions, click View guide to Role Permissions. The Role Permissions plane appears.

  9. Click Create.

    The MSSP Portal saves the account. The Users page appears, where you can view the new user account listed in the users table.

Copyright © 2020 Tenable, Inc. All rights reserved. Tenable,, Tenable Network Security, Nessus, SecurityCenter, SecurityCenter Continuous View and Log Correlation Engine are registered trademarks of Tenable,Inc., Tenable.ot, Lumin, Indegy, Assure, and The Cyber Exposure Company are trademarks of Tenable, Inc. All other products or services are trademarks of their respective owners.