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Disable a Tenable.io MSSP Portal User

Required User Role: Administrator

Disabling a user account prevents the user from logging in to the Tenable.io MSSP Portal. You can enable a disabled user account as described in Enable a Tenable.io MSSP Portal User.

To disable a user in the Tenable.io MSSP Portal:

  1. In the upper left corner, click the button.

    The left navigation plane appears.

  2. In the left navigation plane, click Users.

    The Users page appears.

  3. On the Users page, in the users table, roll over the user you want to edit.

    The action buttons appear at the end of the row.

  4. In the row, click the button.

    The Disable User window appears and prompts you to confirm that you want to disable the selected user.

  5. To confirm, click Disable.

  6. Click Continue.

    A success message appears.

    The Tenable.io MSSP Portal disables the user account and tags it as Disabled in the users table.

Note: If the user being disabled has a session in progress, they may continue to have limited access. However, once they log out, they cannot log back in.

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