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Disable a Tenable.io MSSP Portal User
Required User Role: Administrator
Disabling a user account prevents the user from logging in to the Tenable.io MSSP Portal. You can enable a disabled user account as described in Enable a Tenable.io MSSP Portal User.
To disable a user in the Tenable.io MSSP Portal:
- In the upper left corner, click the button.
The left navigation plane appears.
- In the left navigation plane, click Users.
The Users page appears.
- On the Users page, in the users table, roll over the user you want to edit.
The action buttons appear at the end of the row.
- In the row, click the button.
The Disable User window appears and prompts you to confirm that you want to disable the selected user.
To confirm, click Disable.
A success message appears.
The Tenable.io MSSP Portal disables the user account and tags it as Disabled in the users table.
Note: If the user being disabled has a session in progress, they may continue to have limited access. However, once they log out, they cannot log back in.