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Use Single Sign-On to Access a Customer Instance

Required User Role: Administrator

To sign in to a customer's Tenable.io instance in the Tenable.io MSSP Portal:

  1. On the Accounts page, in the table, roll over the customer account where you want to sign in.

    The action buttons appear at the end of the row.

  2. In the row, click the button.

    The Tenable.io MSSP Portal loads the appropriate Tenable.io interface according to the customer's licenses. For example, if the account is licensed for Tenable.io Web Application Scanning only, the Tenable.io Web Application Scanning interface appears.

    Additionally, a blue MSSP overlay appears along the outside edges of the page. This indicates that you are actively signed in to that instance of Tenable.io as a user.

    For more information about navigating Tenable.io interfaces, see the following documentation:

To return to the Tenable.io MSSP Portal:

  • From the new Tenable.io interface:
    1. At the top of any page, in the blue MSSP overlay, click .

      The Tenable.io MSSP Portal appears.

  • From the classic Tenable.io interface:
    1. In the upper-right corner of the top navigation bar, click the Tenable.io username.

    2. Click Leave User.

      The Tenable.io MSSP Portal appears.

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