Enable Debugging Logs
Required User Role: Administrator
You can enable debugging to generate logs for troubleshooting with Tenable Support.
To enable debugging:
Log in to Tenable.sc via the user interface.
leftnavigation, click System > Diagnostics.
The Diagnostics page appears.
Debugging Logssection, select one or more debugging logs Tenable Support asked you to enable.
Click Save Debug Settings.
Tenable.scenables the debugging logs you selected and saves the corresponding log files to /opt/sc/admin/logs.
What to do next:
Download the debugging logs, as described in Download Debugging Logs.
Share the debugging log files with Tenable Support.
Disable any unneeded debugging logs, as described in Disable Debugging Logs.
Note: Tenable does not recommend leaving debugging enabled on
Tenable.scafter you send the log files to Tenable Support. You may experience performance and storage issues if you leave debugging enabled for extended periods of time.
Note: Collected debug logs contained in the debug archive are automatically deleted during the scheduled nightly cleanup.