Enable Touch Debugging

Required User Role: Administrator

You can enable touch debugs to generate logs for troubleshooting with Tenable Support.

To enable touch debugging:

  1. Log in to Tenable.sc via the user interface.

  2. In the top navigation bar, click System > Diagnostics.

    The Diagnostics page appears.

  3. In the Touch Debugging section, select one or more touch debug files Tenable Support asked you to enable.

  4. Click Enable/Disable Touch Debugging.

    Tenable.sc enables the touch debug files you selected and saves one or more log files to /opt/sc/admin/logs.

What to do next:

  • Share the files with Tenable Support.
  • Disable any unneeded touch debug files, as described in Disable Touch Debugging.

    Note: Tenable does not recommend leaving touch debug files enabled on Tenable.sc after you send the log files to Tenable Support. You may experience performance and storage issues if you leave touch debugging enabled for extended periods of time.