Prerequisites

Meet the following prerequisites before installing and using the Tenable for Jira Cloud integration:

  • An admin user in Tenable Vulnerability Management can configure the integration.

  • The Tenable for Jira Cloud integration requires a user in Jira cloud with admin privileges (site-admin).

    Note: The Tenable for Jira Cloud integration requires a user in Jira Cloud who has admin privileges (site-admin) as the integration has to create various components in Jira Cloud, as described here, After the setup is completed and ticket generation begins, admin privileges can be dropped and you can downgrade the user to these permissions.

  • Projects cannot have mandatory fields or configured validators.
  • Ensure your Tenable for Jira Cloud instance does not have any custom field starting with “Tenable." Delete these custom fields.
  • Ensure you have no Issue types with the name “Tenable Vulnerability Host” or “Tenable Vulnerability.”

  • If you are creating the integration project manually, select the project template as Business (Jira Work Management), and the project type as Company-Managed. For more information, see the Atlassian documentation.