Common Reasons for Failed Upgrade

Not Reviewing Skipped Changes

If you do not review the Skipped Changes after an upgrade, the apps will not work properly and the upgrade will be unsuccessful.

Incorrectly Reviewing Skipped Changes

If you do not manually open, review, and resolve each individual skipped change, and only update the Resolution field of the Skipped Changes list to “Reviewed and Reverted” (or to another resolved value), no changes will be applied, the apps will not work properly, and the upgrade will fail.

For more information, see Upgrade the Tenable Applications.