Welcome to Tenable for ServiceNow 5.x.x

Last Updated: February 26, 2024

Tenable applications are designed to help customers who use ServiceNow with Tenable Vulnerability Management, Tenable Security Center, or OT Security.

In the Tenable for ServiceNow 5.x.x and later, the Tenable Connectors handle all configuration and import scheduling. Therefore, you must properly configure your Tenable Connectors for the Assets, Vulnerability Response (VR) for OT Security, or Information Technology Service Management (ITSM) applications to function properly.

The Service Graph Connector for Tenable for Assets application integrates Tenable assets with the ServiceNow Configuration Management Database (CMDB). Assets are imported into the CMDB through ServiceNow's Identification Reconciliation Engine (IRE). This application, once configured, allows you to bring Tenable asset data into ServiceNow as CIs and to push ServiceNow CIs to Tenable as assets.

The OT Security for Vulnerability Response application integrates Tenable vulnerability findings with the ServiceNow Security Operations Vulnerability Response module. This application, once configured, syncs all of OT Security vulnerability findings into ServiceNow Vulnerable Items (VI) and Tenable Plugin details into ServiceNow Third-Party Vulnerabilities.

The Tenable for ITSM application integrates Tenable vulnerability findings into a custom table used to create incidents from the vulnerabilities. This application, once configured, syncs all of Tenable vulnerability findings into a custom vulnerabilities table and Tenable Plugin details into a second custom table.

This guide covers ServiceNow integration with:

• Tenable Connector
• Assets Configuration and Schedule Import
• VR Configuration and Schedule Import
• ITSM Configuration and Schedule Import

Tip: The Tenable for ServiceNow User Guide is available in English and Japanese.