Delete a Tenable MSSP Portal User

Required User Role: Administrator

Before you delete a user account, you must first disable the user account.

Caution: Once you delete a user account, the account cannot be recovered and the action cannot be reversed.

The following table describes what objects are migrated, retained, or permanently deleted upon user deletion:

Object Type Deleted Notes
Scan Schedules No Migrated to the new object owner

Historical Scan Results

No Migrated to the new object owner
Scan Templates No Migrated to the new object owner
Custom Dashboards/Widgets Yes Permanently deleted
Managed Credentials No Retained (Created By value displays as null)
Tags No Retained (Created By value displays as null)
Recast/Accept Rules No Retained (Owner value displays as Unknown User)
Exclusions No Retained
System Target Groups No Retained
User Target Groups Yes Permanently deleted
Saved Searches Yes Permanently deleted
Connectors No Retained
Sensors No Retained

To delete a user account in the new interface:

  1. In the upper-left corner, click the button.

    The left navigation plane appears.

  2. In the left navigation plane, click Settings.

    The Settings page appears.

  3. Click the Users tile.

    The Users page appears. This page contains a table that lists all users for your Tenable MSSP instance.

  4. On the Users page, in the users table, in the row of the user you want to delete, click the button.

    A menu appears.

  5. Click Delete.

    Note: If a user is not disabled, then the button does not appear. Disable the user before deleting them.

    The delete plane appears.

  6. In the the Select New Object Owner drop-down box, select the user to which you want to transfer any of the user's objects (e.g., scans, user-defined templates).
  7. Click Delete.

    A confirmation message appears.

  8. Click Delete.

    Tenable MSSP deletes the user and transfers any user objects to the user you designated.