Restart Services

You restart services after you finish installing or upgrading the Storage Manager, Security Engine Node, and Directory Listener.

Restart Sequence

The restart sequence for services differs depending on whether it's an installation or upgrade:

  • New installation: Directory Listener — Security Engine Node — Storage Manager

  • Upgrade: Storage Manager — Security Engine Node — Directory Listener

To restart the Storage Manager machine:

  1. At the prompt from the installation program, click Yes.

  2. Check that these Storage Manager services are running:

    • SQL Server (Tenable)

    • SQL Server Agent (Tenable)

    • alsid_EventlogStorage1

The databases must be running before you restart Security Engine Nodes (SEN) services.

To restart the SEN machine:

  1. At the prompt from the installation program, click Yes.

  2. If you have more than one SEN machine, restart the machines in this order:

    1. RabbitMQ

    2. Others (Eridanis, Kapteyn, etc.)

    3. Cancri, EventLogsDecoder

    4. Cygni

  3. Check that the following SEN services are running:

    • alsid_AttackPath1

    • alsid_Cancri

    • alsid_Cephei

    • alsid_CetiBridge

    • alsid_Cygni

    • alsid_Electra

    • alsid_Eltanin

    • alsid_Enif

    • alsid_Eridanis

    • alsid_EventLogsDecoder1

    • alsid_HealthCheck

    • alsid_Kapteyn

    • Rabbitmq

    • World Wide Web Publishing Services

Databases and Security Engine Nodes must be running before you restart Directory Listener services.

To restart Directory Listener services:

  1. At the prompt from the installation program, click Yes.

  2. Check that the following Directory Listener service is running:

  • Tenable_ceti

  • tenable_envoy_server

  • tenable_envoy

  • tenable_relay