Welcome to Tenable for ServiceNow 3.0.x

Last Updated: December 01, 2020

Tenable applications are designed to help customers who use ServiceNow with Tenable.io or Tenable.sc.

In the Tenable for ServiceNow 3.0.x, all configuration and import scheduling is done via the connectors. Therefore, you must properly configure your connectors for the Assets, Vulnerability Response (VR), or Information Technology Service Management (ITSM) applications to function properly.

The Tenable for Assets application integrates Tenable assets with the ServiceNow Configuration Management Database (CMDB) to use the ServiceNow Identification Reconciliation Engine (IRE). This application, once configured, allows you to bring Tenable asset data into ServiceNow as CIs and to push ServiceNow CIs to Tenable as assets.

The Tenable for Vulnerability Response application integrates Tenable vulnerability findings with the ServiceNow Security Operations Vulnerability Response module. This application, once configured, syncs all of Tenable vulnerability findings into ServiceNow Vulnerable Items (VI) and Tenable Plugin details into ServiceNow Third Party Vulnerabilities.

The Tenable for ITSM application integrates Tenable high and critical vulnerability findings into a custom table that can then be used to create incidents from the vulnerabilities. This application, once configured, syncs all of Tenable vulnerability findings into a custom vulnerabilities table and Tenable Plugin details into a second custom table.

This guide covers ServiceNow integration with:

Note: The Tenable ServiceNow applications do not, currently, support Domain Separation.