Welcome to Tenable for ServiceNow 5.x.x
Last Updated: March 23, 2023
Caution: Tenable's Vulnerability Response (VR) integration app for Tenable.io and Tenable.scis deprecated and the last day of support is April 14th, 2023. Tenable recommends that you migrate to ServiceNow's integration app for Tenable.io or Tenable.sc before this date. For more information, see the Tenable bulletin. This application continues to be available for Tenable.ot and the same is renamed as “Tenable.ot for VR”.
Tenable applications are designed to help customers who use ServiceNow with Tenable.io, Tenable.sc, or Tenable.ot.
In the Tenable for ServiceNow 5.x.x and later, the connectors handle all configuration and import scheduling. Therefore, you must properly configure your connectors for the Assets, Vulnerability Response (VR) for Tenable.ot, or Information Technology Service Management (ITSM) applications to function properly.
The Tenable for Assets application integrates Tenable assets with the ServiceNow Configuration Management Database (CMDB)
The Tenable.ot for Vulnerability Response application integrates Tenable vulnerability findings with the ServiceNow Security Operations Vulnerability Response module. This application, once configured, syncs all of Tenable.ot vulnerability findings into ServiceNow Vulnerable Items (VI) and Tenable Plugin details into ServiceNow Third-Party Vulnerabilities.
The Tenable for ITSM application integrates Tenable high and critical vulnerability findings into a custom table used to create incidents from the vulnerabilities. This application, once configured, syncs all of Tenable vulnerability findings into a custom vulnerabilities table and Tenable Plugin details into a second custom table.
This guide covers ServiceNow integration with: