Welcome to Tenable for ServiceNow

Last Updated: December 19, 2024

Tenable applications are designed to help customers who use ServiceNow with Tenable Vulnerability Management, Tenable Security Center, or Tenable OT Security.

The Service Graph Connector for Tenable application integrates Tenable assets with the ServiceNow Configuration Management Database (CMDB). Assets are imported into the CMDB through ServiceNow's Identification Reconciliation Engine (IRE). This application, once configured, allows you to bring Tenable asset data into ServiceNow as CIs and to push ServiceNow CIs to Tenable Security Center and Tenable Vulnerability Management as assets.

The Tenable OT Security for VR application integrates Tenable vulnerability findings with the ServiceNow Security Operations Vulnerability Response module. This application, once configured, syncs all of Tenable OT Security vulnerability findings into ServiceNow Vulnerable Items (VI) and Tenable Plugin details into ServiceNow Third-Party Vulnerabilities.

The Tenable for ITSM application integrates Tenable vulnerability findings into a custom table used to create incidents from the vulnerabilities. This application, once configured, syncs all of Tenable vulnerability findings into a custom vulnerabilities table and Tenable Plugin details into a second custom table.

Application Dependencies

  • Platform compatibility:

    • Tenable Vulnerability Management, Tenable Security Center 5.7+, or Tenable OT Security

    • ServiceNow Vancouver, Washington, Xanadu

  • Plugins required:

    • ITOM Discovery License - 1.0.0

    • ITOM Licensing - 1.0.0

    • CMDB CI Class Models - 1.54.0

    • Integration Commons for CMDB - 2.14.0

    • (Optional - Required when using Domain Separation ) Domain Separation

    • (Optional - Required for VR) ServiceNow Vulnerability Response - 23.0.0

    • (Optional - Required for ITSM) Incident - 1.0.0