Download Logs

As an administrator, you can download a log file containing local logs and system configuration data for Tenable Nessus instance you are currently logged into. This information can help you troubleshoot system problems, and also provides an easy way to gather data to submit to Tenable Support.

You can choose to download two types of log files: Basic or Extended. The Basic option contains recent Tenable Nessus log data and system information, including operating system version, CPU statistics, available memory and disk space, and other data that can help you troubleshoot. The Extended option also includes recent Tenable Nessus web server log records, system log data, and network configuration information.

For information on managing individual Tenable Nessus log files, see Manage Logs.

To download logs:

  1. In the top navigation bar, click Settings.

    The About page appears.

  2. In the upper-right corner, click Download Logs.

    The Download Logs window appears.

  3. Select the Debug Log Type:

    • Basic: Standard Tenable Nessus log data and system configuration information.
    • Extended: All information in the Basic option, Tenable Nessus web server log data, and more system logs.
  4. (Optional) Select Sanitize IPs to hide the first two octets of IPv4 addresses in the logs.
  5. Click Download.

    Tip: To cancel the download, click Cancel.

    Tenable Nessus generates the file nessus-bug-report-XXXXX.tar.gz, which downloads and appears in your browser window.