Security and Compliance

Security controls

Tenable security controls are described in the most recent Service Organization Control II (SOC 2), Type I report. To request a copy of the report, contact [email protected].

Tip: For more information about specific platform limitations and maximum values, see Platform Performance and Fair Use.

Platform Certifications

Tenable has attained compliance attestations and certifications as part of its commitment to global security standards and data protection.

  • FedRAMP — Tenable Vulnerability Management and Tenable Web App Scanning received FedRAMP Authorization to Operate (ATO) in 2021.

    Note: This document does not cover Tenable’s FedRAMP offering. Please refer to the FedRAMP Product Offering to view the authorized and supported features.

  • StateRAMP — Tenable Vulnerability Management is StateRAMP Authorized.

  • Cloud Security Alliance (CSA) STAR — Tenable is a member of the CSA STAR program, an industry-leading program for security assurance in the cloud. To view the security controls for Tenable Vulnerability Management, visit the CSA website.

  • ISO 27001 — Tenable’s ISO/IEC 27001:2013 certification covers the ISMS supporting Tenable’s legal areas, human resources, information technology, software development, executive leadership, and customer support functions. Details are publicly available in the Schellman Certificate Directory.

For more information, see Tenable Trust and Assurance.

Cloud Region Availability

Tenable Cloud Platform products are available in multiple AWS and Azure regions across AMER, APAC, and EMEA. Supported regions vary by product.

Note: Tenable provisions hosting sites permanently based on order specification and requirements at the time of purchase.

For a complete list of supported regions by product, see Cloud Region Availability.

Platform Assistance and Technical Support

Useful links for Tenable Cloud Platform technical support are:

Platform Maintenance

For information about Tenable network statuses and scheduled platform maintenance windows, see the Tenable Status website.

Tip: You can subscribe to get the latest Tenable status updates.

Customer Responsibilities

Refer to the Tenable Master Agreement for details on customer responsibilities when using the Tenable Cloud Platform.