Restore a Backup

You can restore a backup to return an application to a prior state by uploading a backup to restore, or by restoring from your local storage.

Note: During a backup or a restore, Tenable Core stops the OT Security application service. You cannot use Tenable Core during this time. After the backup or restore completes, your services restart and OT Security resumes normal function.

Note: You can only restore backups that have been taken using the Tenable Core backup utility. Older backups from Tenable OT Security before version 3.18 are not compatible. If you are trying to restore from a backup captured in an older version of Tenable OT Security, before version 3.18, contact support for the necessary instructions and commands.

Before you begin:

Check your firewall settings and confirm that your computer can access port 8090 on Tenable Core, as described in Access Requirements.

Note: If you do not confirm this ahead of the backup/restore process Tenable Core provides a link to click which opens a connection-check URL in a new tab so you can accept the certificate for port 8090, and have the restoration process try again.
For help with issues encountered during the process, refer to the FAQ.

To upload and restore an application backup:

Log in to Tenable Core via the user interface, as described in Log In to Tenable Core.

The Tenable Core web user interface page appears.
In the left navigation bar, click Backup/Restore.

The Backup/Restore page appears.
In the UPLOAD AND RESTORE section, click Choose a file.

Your file manager appears.
Select the desired backup file.
Click Open.

A details window for the backup appears.
If prompted, confirm that you want to upgrade or downgrade your current Tenable Core application version to match the application version from your backup file.
1. Click Install Correct Version.
  
  A confirmation window appears.
2. Click Replace.
  
  Tenable Core installs the correct version of your application.
  
  The Restore window appears.
Click Restore.

The system restores your backup to Tenable Core.

Note: Do not log out of Tenable Core or close your browser until after the Uploading the archive task is complete. If you end your session early, the restore fails.

When the restore finishes, a success message appears.

Tip: If the restore attempt fails, an error message appears with details and remediation instructions. Resolve the errors and click Retry.