Approval Requests

Some patching strategies require patch manager approval before beginning a patch cycle. The patching process looks for an approval chain to use when processing approvals and sends a notification based on the communication process configured for each approver. These approval communications include a link that directs the approver to the Admin Portal, prompting them to authenticate. Administrators may see all pending and completed approvals using the Tenable Patch Management dashboard.

Approve or Reject a Patch Request

  1. Select Approval Requests from the left navigation menu of the Patch Dashboard.

    • The All view is read-only. You may view the approval details, but you may not make any changes.

    • Pending lists the process awaiting approval. You may view and change processes with a status of pending. The approval request details for processes await approval in this list.

    • The Completed view is read-only. You may view the approval request details, but you may not make any changes.

  2. Select the ellipsis (...) in the Action column to view details of a specific request:

    • Select Approve to approve a pending request.

    • Select Reject to reject a pending request.

    • Select View to view additional details about any request. For completed requests, View is your only option.