Create a Tenable MSSP Portal User

Required User Role: Administrator

A Tenable MSSP Portal user can manage customer accounts and access Tenable Vulnerability Management customer instances.

To create a user in Tenable MSSP Portal:

  1. In the upper left corner, click the button.

    The left navigation plane appears.

  2. In the left navigation plane, click Users.

    The Users page appears.

  3. In the top-right corner of the page, click the Create User button.

    The Create User page appears.

  4. In the Full Name box, type the full name of the user.

  5. In the Username box, type a valid username. A valid username must follow the format: name@domain, where domain corresponds to a domain approved for your Tenable MSSP Portal instance.

    During initial setup, Tenable configures approved domains for your Tenable MSSP Portal instance. To add domains to your instance, contact Tenable Support.

  6. (Optional) In the Email box, type the email address of the user.
  7. In the Password box, type a password.

    Note: Passwords must contain at least 8 characters and at least three of the following:

    • An uppercase letter
    • A lowercase letter
    • A number
    • A special character

  8. In the Verify Password box, re-type the password.

  9. In the Role drop-down box, select the role that you want to assign to the user.

    Tip: For more information on role permissions, click View guide to Role Permissions. The Role Permissions plane appears.

  10. In the Authentication section, select or deselect the available security setting options as required:
    • API — Allows the user to generate API keys.

      Tip: You can select only this setting to create an API-only user account.

    • SAML — Allows the user to log in to their account using a SAML single sign-on (SSO).
    • Username/Password — Allows the user to log in to their account using a username and password.

      Note: If you deselect this option, you cannot select the Two-Factor option.

    • Two-Factor Required — Requires the user to provide two-factor authentication to log in to their account.

  11. (Optional) Assign the user to one or more accounts.
  12. Click Create.

    Tenable MSSP Portal saves the user and assigns them to the specified accounts. The Users page appears and you can view the new user listed in the users table.