Manage Debugging Logs
Required Tenable Security Center User Role: Administrator
For more information about debugging logs, see Debugging Logs.
Note:Tenable does not recommend leaving debugging enabled on Tenable Security Center Director after you send the log files to Tenable Support. You may experience performance and storage issues if you leave debugging enabled for extended periods of time.
Note:Collected debug logs contained in the debug archive are automatically deleted during the scheduled nightly cleanup.
Enable Debugging Logs
You can enable debugging to generate logs for troubleshooting with Tenable Support.
Caution: Tenable does not recommend enabling debugging logs unless instructed by Tenable Support.
To enable debugging:
-
Log in to Tenable Security Center Director via the user interface.
-
In the left navigation, click System > Diagnostics.
The Diagnostics page appears.
-
In the Debugging Logs section, select one or more debugging logs Tenable Support asked you to enable.
-
Click Save Debug Settings.
Tenable Security Center Director enables the debugging logs you selected and saves the corresponding log files to /opt/sc/admin/logs.
What to do next:
-
Download the debugging logs, as described in Download Debugging Logs.
-
Share the debugging log files with Tenable Support.
-
Disable any unneeded debugging logs, as described in Disable Debugging Logs.
Download Debugging Logs
You can download debugging logs for troubleshooting with Tenable Support.
Before you begin:
-
Enable debugging logs, as described in Enable Debugging Logs.
To download debugging logs:
-
Log in to Tenable Security Center Director via the user interface.
-
In the left navigation, click System > Diagnostics.
The Diagnostics page appears.
-
In the Download Debugging Logs section, click Collect Log Files.
Tenable Security Center generates the debugging log files you selected.
-
Click Download Debug File.
The debugging logs download.
What to do next:
-
Share the files with Tenable Support.
-
Disable any debugging logs as needed, as described in Disable Debugging Logs.
Disable Debugging Logs
To disable debugging:
-
Log in to Tenable Security Center Director via the user interface.
-
In the left navigation, click System > Diagnostics.
The Diagnostics page appears.
-
In the Debugging Logs section:
-
To disable individual debugging logs, deselect the logs.
-
To disable all debugging logs, click Deselect All.
-
-
Click Save Debug Settings.
Tenable Security Center Director disables the debugging logs you deselected.
What to do next:
-
Follow Tenable Support's instructions to manually remove old debugging log files from /opt/sc/admin/logs.