Get Started with Tenable for ServiceNow

To configure your Tenable for ServiceNow integration:

Note: It is important to configure Tenable ServiceNow applications in the following order. Install and configure connectors before any other application. If the connectors are not properly installed, those errors can impact all subsequent application installations and configurations.

Tip: Tenable recommends using the tabbed view in ServiceNow to navigate the Tenable applications. To use this setting, go to Settings > Forms. Enable the Tabbed forms toggle.

  1. Install the Tenable applications you want to use in ServiceNow.

    Note: Tenable Connector and Tenable Assets are required.

  2. Configure the Tenable Connector.
  3. Configure the Tenable for Assets application. You can schedule imports in this step.

    Note: It is important to configure the Tenable for Asset application with accurate parameters. Otherwise, the integration may not work as designed.

  4. (Optional) Configure the Tenable for VR application. You can schedule imports in this step.

  5. (Optional) Configure the Tenable for ITSM application. You can schedule imports in this step.