Approval Requests

Some Patching Strategies require patch manager approval before beginning a patch cycle. The Patching Process looks for an Approval Chain to use when processing approvals and sends a notification based on the communication process configured for each approver.

These approval communications include a link that directs the approver to the Admin Portal, prompting them to authenticate.

Administrators may see all pending and completed Approvals using the dashboard.

Approve or Reject a Patch Request

  1. Select Approval Requests from the left navigation menu of the Patch dashboard, and then review All, Pending, or Completed approval requests.

    • The All view is read-only. You may view the Approval details, but you may not make any changes.

    • Pending lists the process awaiting approval. You may view and change processes with a status of pending. The Approval Request details for processes await approval in this list.

    • The Completed view is read-only. You may view the Approval Request details, but you may not make any changes.

  2. Select the ellipsis ... in the Action column to view details of a specific request:

    OSP-Ent-AR-ActionMenu.png
    • Select Approve to approve a pending request.

    • Select Reject to reject a pending request.

    • Select View to view additional details about any request. For completed requests, View is your only option.