Configure Two-Factor Authentication

The following is not supported in Tenable FedRAMP Moderate environments. For more information, see the Tenable FedRAMP Product Offering.

Required Tenable Vulnerability Management User Role: Basic, Scan Operator, Standard, Scan Manager, or Administrator

Required Tenable Web App Scanning User Role: Basic, Scan Operator, Standard, Scan Manager, or Administrator

On the My Account page, you can configure two-factor authentication for your account.

Tip: Administrators can also enforce two-factor authentication for other accounts when creating or editing a user account.

Note: Before configuring two-factor authentication, check the International Phone Availability list to ensure you are able to receive text messages from Tenable Web App Scanning.

  1. Access the My Account page.

  2. In the Enable Two Factor Authentication section, do one of the following:

    • To enable SMS two factor authentication:
      1. Click Enable SMS Two Factor Authentication.

        The Two-Factor Setup plane appears.

      2. In the Current Password box, type your Tenable Web App Scanning password.

      3. In the Phone Number box, type your mobile phone number.

        Note: By default, Tenable Web App Scanning treats mobile numbers as U.S. numbers and prepends the +1 country code. If your mobile phone number is a non-U.S. number, be sure to prepend the appropriate country code.

      4. Click Next.

        The Verification Code plane appears and Tenable Web App Scanning sends a text message with a verification code to the phone number.

      5. In the Verification Code box, type the verification code you received.

      6. Click Next.

        A Two-Factor Setup Successful message appears and Tenable Web App Scanning applies your settings to your Tenable Web App Scanning account.

      7. (Optional) To configure whether Tenable Web App Scanning sends a verification code to the email associated with your user account:
        1. Select or clear the Send backup email check box.
        2. Click Update.

          Tenable Web App Scanning updates your backup email settings.

      Note: Once you save the phone number for this configuration, you cannot edit or change the phone number. You must configure a new authentication setup for any additional phone numbers you want to use.
    • To enable authenticator application based authentication:
      1. Click Enable Authenticator App.

        The Two-Factor Setup plane appears.

      2. In the Current Password box, type your Tenable Web App Scanning password.

      3. Click Next.

        The Time-based One-Time Password plane appears.

      4. In the authenticator application of your choice, scan the QR code.

        In the authenticator application, a Tenable Web App Scanning verification code appears.

      5. In the Verification Code box, type the code provided by your authenticator application.

        Note: If you do not type the correct verification code, Tenable Web App Scanning locks the QR code. Delete the setup from your authenticator application and scan a new QR code.

      6. Click Next.

        A Two-Factor Setup Successful message appears and Tenable Web App Scanning applies your settings to your Tenable Web App Scanning account.

  1. Do one of the following:

    • In the upper-left corner, click the Menu button.

      The left navigation plane appears.

      1. In the left navigation plane, click Settings.

        The Settings page appears.

      2. Click the My Account tile.

        The My Account page appears, where you can view and update your account details.

    • In the upper-right corner, click the blue user circle.

      The user account menu appears.

      1. Click My Profile.

        The My Account page appears.

  2. In the Change Password section, in the Current Password box, type your current password.

  3. In the Enable Two Factor Authentication section, click Disable.

    A Disable Two-Factor confirmation message appears.

  4. Read the warning message, then click Continue.

    Tenable Web App Scanning disables two-factor authentication for your account.